Volunteer Coordinator

HAVEN Volunteer Coordinator

RESPONSIBILITY
This position is responsible for the coordination of HAVEN volunteer opportunities and helping interested volunteers navigate the right fit in order to strengthen our programs and to involve a community of supporters. As a member of the Client Services team, this position also provides crisis intervention and support services.

ACTIVITIES
    Volunteer Coordination 
•    Develop, promote and maintain a wide range of volunteer opportunities.
•    Manage volunteer & intern inquiries to identify the most appropriate opportunity to fit their skills/interests.
•    Screen all potential volunteers and co-screen interns with relevant staff.
•    Oversee recruitment, retention, and recognition efforts for volunteers.
•    Oversee tracking of all Volunteer hours.
•    Serve as point person for all volunteer group projects for HAVEN and oversee coordination of project with relevant staff point person (s). 
•    Maintain volunteer job descriptions, requirements, and screening forms.
    
    Client Services
•    Provide direct services to clients on the crisis line and walk-ins during office hours.
•    Provide staff backup for night, weekend and holiday coverage on a rotating basis with other staff.
•    Accompany survivors to hospitals, Child Advocacy Centers, courts and police stations.
•    Coordinate follow-up services.

    Other
•    Flexibility to travel to our entire service area.
•    Participate in agency outreach and fundraising events as needed.
•    Assist in special projects and assignments as required for the effective operation of the agency.

QUALIFICATIONS
•    SKILLS:  Strong verbal and written communication skills, experience supervising staff or volunteers. Highly organized with attention to detail. Must complete 35-hour advocate training.
•    KNOWLEDGE:  Understanding of issues relating to sexual and domestic violence.  Adequate computer knowledge, Microsoft Word, Excel and Access preferred.
•    TRAITS:  Flexible schedule, compassionate, dedicated, maintain healthy boundaries, passionate about the issue of sexual and domestic violence; professional; culturally sensitive; team player.

 
From Haven’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Diversity, Equity, and Inclusion relate to and are inextricably linked with all aspects of HAVEN’s mission to end violence and change lives and how we aim to do this vital work.  A commitment to issues of DEI positions HAVEN to improve the quality of the experience for our staff, volunteers, clients and community.

STATUS OF POSITION 
HOURS PER WEEK: 40 Night and weekend work will be required.
Salaried Non-exempt $41,600 per year 
Benefits Eligible (Medical/Dental/Retirement match/PTO)   
REPORTS TO:  Client Services Manager