Deployment Support Specialist
About the Organization
Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children. As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services. Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care. We believe that by respecting people as they are, we can help them to become all that they wish to be.
About the Job
Greater Nashua Mental Health is looking for a full-time Deployment Support Specialist to join our Emergency Services (ES) Team! The Deployment Support Specialist provides administrative support to ES team during deployments, such as opening clients up to services, updating clinical record, gathering important insurance data, etc. Completes other administrative tasks such as scheduling of urgent care appointments, building security checks, managing ES phoneline. Monitors and supports clients in the apartments for brief periods to allow relief and deployment of other ES Staff. This is an office based 2nd shift position, Monday-Friday 4pm-midnight.
Duties & Responsibilities:
- Provide administrative support to ES team prior to, during, and post deployment which includes updating charts in the EMH, gathering insurance information, coordinating deployments with the Access Point, law enforcement, and the deployment team.
- Complete other administrative tasks such as scheduling urgent care appointments, hospital discharges, tracking client admits and discharges, collaborating with local Emergency Departments about possible admits or discharges, etc.
- Respond to the ES Support Line and collaborating with Agency On-Call systems as well as community partners such as hospitals and police.
- Complete tasks maintain operational readiness such as routine safety sweeps of the building, routine upkeep of agency vehicle, light cleaning and maintenance of apartments and work spaces, etc.
- Assist in apartment admissions and discharges as needed
- Monitor and support clients in the apartments for brief periods of time to allow for deployment and relief of ES staff.
- Complete special projects, administrative or operational tasks as assigned.
Qualifications:
- High School Diploma or GED equivalent, prefer Bachelor’s degree in Psychology, Human Services, Communication, etc.
- Must have organizational, written and verbal skills.
- Basic computer experience, knowledge of Microsoft Office products (Email, Word, EXCEL).
- Successful candidates will be organized self-starters who enjoy working in a fast-paced, dynamic environment
- Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
- Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
- Excellent communication and interpersonal skills.
- Ability to multitask, and be flexible with regard to workload and assignments.
- Ability to exercise judgment.
Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Submit your resume directly to our website: https://gnmhc.org/careers/