Human Resources Generalist

Reports to: Executive Director

FLSA Classification: Exempt 

Hours: 40 hours per week, Monday through Friday, may require occasional evenings and weekends depending on business need

Location: Onsite, primarily in our Dover, New Hampshire office with a minimum of one day per week at our Sanford, Maine office. 

About the organization:

Great Bay Services was founded in 1954 by families who had a child born with a disability. When the families were told by doctors to sign over guardianship and send their child to a state institution, the parents responded with passion, ferocity, and commitment which established what we now know, 70 years later, as Great Bay Services. Serving over 200 families from Hampton, New Hampshire to Portland, Maine, Great Bay Services empowers adults with intellectual disabilities, developmental disabilities, and autism to fulfill their lives’ potential as valued members of the communities we serve.

Our small, yet mighty, organization employs over 50 staff between our Dover, New Hampshire and Sanford, Maine locations.

Benefits: 

• $1,000 sign-on bonus! (Paid $500 after 30 days of employment, then remaining $500 after 90 days of employment)
• Health, Dental & Vision insurance
• Employer paid long-term disability & life insurance
• Weekly pay
• 403b
• Flexible Schedule
• Paid Time Off
• Paid Holidays
• Professional Growth & Development opportunities
• Ancillary benefits such as short-term disability, life insurance, and supplemental dental
• Monthly treats to celebrate employee milestones!

Overview:

The HR Generalist is a role responsible for overseeing  human resources functions at Great Bay Services, a nonprofit organization with over 50 employees across both Maine and New Hampshire. The HR Generalist will serve as the primary HR contact, ensuring compliance with federal, state, and local regulations. This role requires a proactive communicator with high attention to detail. The position works closely with the Executive Director and leadership team to maintain and improve organizational culture, efficiency, and compliance.

Essential Duties and Responsibilities:  

• Recruitment & Onboarding
  1. Lead recruitment efforts by posting job openings, reviewing resumes, conducting interviews, and extending job offers
  2. Manage the onboarding process for new employees, ensuring they are set up for success and understand the company’s culture, policies, and benefits
• Policy & Compliance Management
  • Ensure policies and practices are in compliance with all federal, state, and local employment laws and regulations
  • Maintain confidential employee records in accordance with legal and organizational requirements
• Employee relations
  • Act as the primary point of contact for employees regarding HR policies, procedures, and concerns
  • Address employee relation issues, mediate conflicts, and provide solutions to enhance morale and productivity
  • Support managers in addressing performance or behavioral concerns, and assist with performance improvement plans as necessary
• Performance Management
  • Support managers in conducting performance reviews, providing feedback, and setting goals for team members
  • Promote employee development through coaching, mentoring, and training initiatives
• Payroll Processing & Administration
  • Collaborating with the finance department, processing weekly payroll for all GBS locations, ensuring compliance with all respective payroll laws and regulations
• Compensation & Benefits
  • Assist the finance department in the administration of compensation programs, including pay structure adjustments
  • Administer and manage all benefits programs (healthcare, retirement, etc.) and educate employees on their benefits
  • Lead and support open enrollment process
  • Offboard departing staff members, from exit interview through COBRA enrollment
  • Ensure timely completion of all necessary Worker’s Compensation and Unemployment claims 

Qualifications: 

• BS or BA degree in a related field or equivalent
• 3+ years of Human Resources experience, preferably in nonprofit, SHRM certification a plus
• Knowledge of HR software systems, preferably ADP, and proficiency in Microsoft Office Suite
• Strong understanding of labor laws and HR compliance
• Excellent interpersonal, communication, and conflict resolution skills
• Ability to handle sensitive information with discretion and professionalism
• Ability to build relationships and foster a positive work culture
• Highly organized with attention to detail and ability to prioritize
• Self- motivated, proactive, and adaptable to changing priorities
• Complete a routine criminal background check with satisfactory results
• Complete a routine credit check 

 Please include a cover letter with your resume.