Director of Finance & Operations

Established in 2008, the Concord Coalition to End Homelessness (CCEH) is a private nonprofit dedicated to ending homelessness in the greater Concord, NH community. CCEH works closely with the City of Concord and area service providers to educate and inform the public, leads the City’s homelessness response system, and advocates for policy reforms to reduce barriers to housing. CCEH programs address the immediate needs of adults experiencing homelessness at our drop-in Resource Center, street outreach, and emergency winter shelter. Our permanent supportive housing programs include working with landlords, partnering with developers, and purchasing multi-family homes to house individuals exiting homelessness and provide the necessary supports for them to remain stably housed. 

The Director of Finance & Operations is a member of the Leadership Team and is responsible for providing leadership oversight in the areas of finance, administration, information technology, and facilities.

Essential Functions

• In collaboration with the Executive Director, oversees financial management and accounting functions including budget management, financial reporting, monitoring cashflow, developing and maintaining best practices for company finances and operations, developing annual operating budget, annual audits/reviews, 990 tax preparation, and annual filings with the State of NH and City of Concord.
• Coordinates financial functions including banking, review of accounts payable and receivables, investments and investment strategies, and preparation of monthly financial reports in accordance with GAAP.
• Oversees Payroll and employee benefits including accrued PTO, health insurance, and other benefits as appropriate.
• Manages contract and grant commitments and ensures compliance with all required agencies and groups.
• Oversees information technology systems (voice, data, security, and telecommunications). Align and prioritize IT goals and projects. Ensure a secure and quality IT infrastructure for the effective delivery of IT services across the organization.
• Oversees the management of CCEH facilities including contractors, predictive and preventative maintenance, capital improvement projects, regulatory compliance, and risk management.
• Develop, recommend, implement, and evaluate operational policies and procedures. Ensure all policies and procedures are in compliance with local, state, and federal regulations and laws governing business operations.

Other Responsibilities

• Provides support to CCEH Board of Directors including supporting the Finance Committee and the Board treasurer, supporting the Real Estate and Asset Management committee, as well as support for full board meetings.
• Oversees the collection of and analysis of agency-wide data.

Minimum Qualifications

• A Bachelor’s Degree; An advanced degree such as a Master of Business Administration preferred.
• 3+ years of financial and operational experience, including fund and grant accounting, compliance and reporting, and contract negotiating.
• 3+ years of leadership, management, and team-building experience.
• 3+ years of business operations management and project management.
• Able to operate confidently in Office 365 Cloud environment, as well as Microsoft Office software suite.
• Strong familiarity with Quickbooks or other accounting software.
• Commitment to supporting equity and diversity in the workplace.
• Experience working in a nonprofit environment that serves vulnerable populations preferred.