Case Manager, Veteran Services

Greater Nashua Mental Health is looking for a full-time Case Manager to join our Veteran Services Team! The Case Manager provides direct support, education, referral, and outreach to a caseload of adults diagnosed with severe mental illness. The Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients to lead full and satisfying lives. This is an in-person, primarily community based with flex scheduling that includes one evening per week.
 

Duties & Responsibilities:

• Works collaboratively with Veterans and/or families of Veterans to formulate care and support plans that maximize the individual’s control and choice over how their care needs are met.
• Monitors multiple domains which impact mental health, including but not limited to Veteran resources, housing, transportation, and vocational. 
• Links and refers Veterans and/or families of Veterans to needed resources outside of the mental health center, including but not limited to Veteran specific services, medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care. 
• Assists with required documentation as it relates to services for Veterans and/or families of veterans.
• Provides a combination of direct and indirect case management and functional support services to clients for a percentage of time per week as appropriate for position and as directed by supervisor.
• Prepares for and attends all meetings as assigned by supervisor; meetings may include team meetings, community-based and outreach meetings, department meeting, individual supervision meetings, etc.
• Manages and respond to emails, voicemail, etc. in a timely and professional manner.
• Performs other duties or special projects as required or as assigned.

Qualifications: 

• Bachelor’s degree in Psychology, Social Work, or similar field
• 1 to 2 years of previous work experience
• Familiarity with community resources, and familiarity with Veterans Resources preferred but not required.
• Ability to teach effectively.
• Knowledge of Microsoft Office products (Email, Word, EXCEL). 
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to multitask and be flexible with regard to workload and assignments.
• Ability to exercise judgment.
• Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy 

Salary DOE: $21.92-$30.14