Case Manager

QUALIFICATIONS:

• Minimum BSW required
• One (1) to two (2) years of case management or social work experience

RESPONSIBILITIES:

Direct Services

• Assess families for strengths and barriers
• Maintain precise and accurate documentation of case management services
• Assist families and individual needs, identify goals, and establish appropriate steps towards achievement
• Provide budgeting and fiscal management education, including banking and credit repair
• Provide community resource referrals for clients
• Observe client confidentiality and follow HIPPA guidelines

Community and Networking

• Serve as a liaison for the community, schools, agencies, and resources
• Represent and promote Seacoast Family Promise throughout the community
• Attend trainings when possible
• Participate in community networking events

Databases, Statistics, and Tracking

• Track program statistics of in network and aftercare guests
• Analyze and report program statistics
• HMIS database training is a plus

Post Program

• Manage ‘Home Again’ aftercare program serving graduate families and individuals
• Document contact and progress of family engagement in aftercare programming
• Provide ongoing mentoring for individuals and families following completion of program
• Provide community resources and referrals for individuals and families
• Flex hours to meet with clients as needed outside of normal work hours

OTHER DUTIES AND RESPONSIBILITIES:

• Flexible and effective collaborator, able to adapt to changes and a busy workplace environment
• Ability to work under pressure, address multiple priorities and meet deadlines
• Excellent organizational skills and an ability to self-motivate
• Excellent written/verbal communication and people skills
• Reliable, compassionate, attentive, and respectful
• Experience with Microsoft Office: Word, Excel, Outlook, and Publisher

HEALTH AND SAFETY:

• Seacoast Family Promise is a drug and alcohol-free workplace
• Criminal record search required
• First aid certification is a plus

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability, or any other federal, state, or local protected class.