American Sign Language/English Interpreter

Greater Nashua Mental Health is looking for a full-time ASL/English Interpreter to join our Deaf & Hard of Hearing Services Team! This is an exciting opportunity to be a part of a dynamic team of diverse deaf mental health providers as well as mental health interpreters. The ASL/English Interpreter provides direct interpreting to ensure effective communication access between Deaf and Hard of Hearing employees and non-signing employees, GNMH clients as well as collateral contacts outside the Deaf & Hard of Hearing Services Team.

Duties & Responsibilities: 

• Provides effective English/American Sign Language (ASL) interpretation for staff of GNMH, including their interactions with non-signing clients and other GNMH staff, internal meetings, trainings, orientations and off-site meetings that GNMH staff are required to attend as part of their job duties and any additional activities that D/HH staff might participate in here at GNMH in accordance with state and federal accessibility laws and guidelines. 
• Provides effective English/ASL interpretation for Deaf and Hard of Hearing clients of GNMH, including their appointments with non-signing staff, counseling sessions when determined by the clients' clinical teams, and any other meetings that D/HH clients and their family members may participate in here at GNMH in accordance with state and federal accessibility laws and guidelines. 
• Supports the Language Access team in defining current and ongoing GNMH language access needs for clients and staff.
• Supports the Language Access team in creating and evaluating current processes and workflows across the Agency to ensure language is not a barrier to access and present solutions when necessary.
• When needed, supports the maintenance of schedules of staff and contracted interpreters; contacts affected parties in a timely manner when scheduling challenges arise. 
• Serves as consultative resource and advocate on behalf of staff and clients who require language services and/or accessibility.
• Supports the Language Access Coordinator and Deaf Services Program Manager in evaluating and maintaining systems to support identification of clients that require language access.
• Reviews documentation of client interpreting services for accuracy.
• Reliable ability to travel statewide to interpret in a variety of community-based settings.  
• Performs other duties or special projects as required or as assigned.  

Qualifications: 

• Bachelor’s degree in American Sign Language/English Interpreting or related field.
• NH Interpreting license.
• Fluency in American Sign Language with ability to express ideas clearly in ASL and spoken/written English. 
• Competent in practicing relevant Codes of Professional Conduct, Codes of Ethics in daily work.
• In-depth knowledge of Deaf cultural norms.  
• Willing to work within interpreting teams and with diverse communication and language skills among staff and clients.
• Flexible, willing to learn, and anticipates the needs of self and team. 
• Knowledge/training in fundamentals of mental health interpreting is desired, however, specialized training opportunities will be available
• Knowledge of and ability to use Microsoft Office products and videoconferencing platforms (Teams, Word, Outlook, Excel, etc.).
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Ability to be flexible with regard to workload and assignments.
• Ability to problem solve and exercise ethical judgment, including reaching out to supervisor and team to navigate challenging decisions.