Member Profile

Goodwin Community Health

Goodwin Community Health was first formed as Avis Goodwin Community Health Center as a department of Wentworth Douglass Hospital in 1969, when Avis Goodwin, a social worker, discovered that women were delivering their babies in the emergency room without any prenatal care. She recruited a group of volunteer obstetricians from Garrison Women’s Health to establish a prenatal clinical for the underserved population of Strafford County. In 1971, the agency was incorporated and became a 501 (c) (3), non-profit organization.

Since this time, Goodwin Community Health has expanded into three clinical locations (2 in Rochester, 1 in Dover) and one administrative location in Dover, a total of about 23,000 square feet. We went from 5,000 patients in 2001, to almost 8,000 in the past fiscal year. Based on community needs assessments, in 2004, Goodwin Community Health expanded into oral and mental health care services which are fully integrated into primary care through the use of electronic health record. Seventy percent (70%) of the patients being seen for dental care (2,500 individuals) also have their primary care provider at the Health Center.

In addition, Goodwin Community Health has support staff such as social workers, nutritionist, and care management staff to assist our patients. Patients without insurance are eligible to participate in our discount program which is based on Federal Poverty Income Guidelines. Services are slid up to 75% for medical care and 50% for dental care. The organization became a Federally Qualified Health Center (FQHC) and awarded 0,000 annually. The money was to increase the patient base from 6,000 to 9,500 by the end of 2007. Revenue streams in 2001 were 60% grant sources, and 40% patient service revenue. A concerted effort was made to reduce the agency’s reliance on grant funding and in fiscal year 2009, 60% of the revenues are derived from patient services, and 40% from grant funding.

Goodwin Community Health employs 120 individuals, 67% are full-time. With an operating budget in 2004 of .4 million, the agency supported Strafford County’s economic growth by infusing .4 million of money into the County through direct, indirect and induced spending. Our current budget is almost seven million. Management & Governance: As a Federally Qualified Health Center, Goodwin Community Health must have a Board of Directors that is at least 51%.

Over the past several years there has been a concentrated effort to recruit new board members with specific skill sets, particularly in the areas of finance, business, marketing and development and legal. We currently have 13 board members, 7 of whom are consumers. The tenure of the members expands from under one year to over 20 years. In addition, Goodwin Community Health is establishing an Advisory Board which includes a mix of past board members and other community leaders with skills and expertise that currently don’t exist on the board. Key senior management staff includes the Executive Director, Finance Director, Director of Administration, Human Resource Director, Information Technology Director, Clinical Director and Operations Director. The senior management staff alone has over 90 years at the Health Center.

For more information: 603-749-2346 or visit http://goodwinch.org/

Posted on: Monday, February 14, 2011

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