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Occupancy Office Coordinator

Southwestern Community Services

A community action agency serving Cheshire and Sullivan Counties since 1965

The Occupancy Office Coordinator is responsible for performing tasks common to all Occupancy Specialists. Primary responsibilities include marketing properties, processing mail, ordering office supplies, creating and delivering tenant notices, handling applicant phone calls, accompanying Occupancy Specialists and/or maintenance staff on inspections, scheduling meetings, taking meeting minutes, processing bad debts, and mailing, reviewing, and tracking applications. 

  • Accountability Readily accepts own role in the outcome of a situation whether positive or negative                                                                                                               
  • Adaptability and Flexibility: Able to change directions as priorites shift and thrive in environments that require the ability to adapt to changing circumstances
  • Dependability: Fulfils commitments consistently and can be counted on to do what they agree to do
  • Detail Orientation: Produces high-quality work with few errors by being aware of and paying attention to the many pieces that make up the whole of a task or project
  • Oral Communication: Ability to clearly convey messages, ideas, and expectations through the effective use of words, body language, and voice tone
  • Positive Outlook: Adds to the morale and productivity of the work environment by encouraging others and consistenly looking for ways and ideas on how processes can be accomplished
  • Prioritization: Effectively arranges goals, tasks, and projects in order of greatest importance to achieve success
  • Team work and Collaboration: Ability to work effectively with others to achieve common causes
  • Written Communication: Ability to clearly convey messages, ideas, and expectations through the effective use of written correspondences (letters, e-mail, etc.)
  • Initial Handling of Applications
  • Familiarity with SCS Housing properties and programs.(We will train.)
  • Familiarity with LIHTC and HUD Housing Programs (We will train.)
  • Follow Fair Housing Laws
  • Handle Applicants/Tenant Relations Effectively – Communicate with applicants/tenants in a manner that is productive, respectful, and professional
  • Filing accurately and consistently
  • Strong Computer Skills - Knowledge of Microsoft Word, Excel, and Outlook, willingness and able to learn property management software
  • Driver's License – Maintain a valid driver’s license, proof of insurance, and a dependable car
  • Process Bad Debts – Submit bad debts to online communications for collection
How to Apply:

Please send resume with cover letter and salary requirements by 11/28/17, to:

Robin Willis, Director of Property Management

Southwestern Community Services

PO Box 603

Keene, NH 03431

(No phone calls please.)

SCS is an EOE and a Monadnock United Way partner.

Job Location:


Date Added: November 15, 2017

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