Job Listing

Return to Jobs Listing Page.

Service Coordinator

Gateways Community Services

Gateways Community Services, a $50M private non-profit corporation based in Nashua, NH, delivers services for 3.000+ individuals with disabilities, families coping with autism, and seniors in need of care. We bring high quality services to residents of Southern New Hampshire. We believe that all people are of great value and we strive to be innovative when providing quality supports needed for individuals to lead meaningful lives in their community.

Many programs Gateways delivers are unique and leading edge for human services. Gateways is often called on by the state and others to pilot programs since we have a long-standing reputation for being entrepreneurial and just as importantly, for delivering high quality programs. Clients and their families constantly say "your organization does whatever it takes to get the job done." Whatever it takes includes developing innovative programs based on local needs, fundraising, and advocating for change at the state level, and more. Our dynamic, collaborative team of professionals work diligently to provide the high level of services we are often complimented for; as our agency continues to grow, we seek individuals with a passion for supporting others to join our mission. We welcome you to learn more and hopefully join our organization.

Learn more about us at

Our growing team of professionals work collaboratively to provide high quality supports and services that allow our adult clients to live meaningful and fulfilling lives in their community.

Qualified individual will:

•Facilitate the annual service planning process
•Provide assistance for individuals to access support services dependent on their needs (i.e. residential/vocational, medical, dental, psychological services, adaptive equipment, etc.)
•Information and referral to generic community supports
•Facilitate communication and maintain effective professional relationships with the team
•Maintain a working knowledge of and adhere to all applicable state and federal program regulations
•Identify and access needed funding for services
•Exercise discretion and independent judgment regarding development and monitoring of all services
•Manage Assistance to Individuals funds
•Demonstrate and practice an understanding of expense and revenue principles utilized in the formulation of client budgetary activities. Assist in the decision making process regarding vendor financial reimbursement issues.
•Negotiate service contracts with responding vendors and acquire services that are quality and value based. Insure that the services negotiated are being provided in an appropriate manner
•Documentation/paperwork; Prepare and maintain continuity of documentation throughout the client record as well as associated forms, applications, etc.

About You:
•You are an energetic, driven and passionate professional who seeks to provide high quality customer service
•You seek rewarding and meaningful work in which you are able to provide services and better quality of life for others in need
•When faced with challenges, you are able to develop creative solutions and see through to successful outcomes
•Initiating and completing tasks and projects motivates you to do your best
•You exude enthusiasm and productivity in both team and independent environment settings
•You're a go-getter who seeks innovative ideas to provide better, more comprehensive services to children and families
•You have strong organization and time management skills; effective verbal and written communication and take pride in your work*

Benefits: We value our staff’s important contributions by offering a comprehensive benefits package including:
•Medical/Dental Insurance with 78-86% employer contribution of premium cost
•Employer paid Short Term/Long Term disability insurance
•Employer paid Life insurance403(b) Retirement Savings Plan with Employer Matched contributions
•Voluntary pet, auto, and homeowners insurance
•No cost, confidential Employee Assistance Program services
•Generous Earned Time/Paid Time off
•12 Paid Holidays
•Tuition & Continued Education Reimbursement program
•Team building exercises & company outings and potlucks
•Supportive and Encouraged Staff Development & Professional Skill Building
•Flexibility for family-friendly schedule and personal needs
•Friendly, collaborative, and supportive team environment
•Recognized Fit Friendly Workplace for 3+ years by the American Heart Association
•Have student loans? Our status as a 501(c)(3) not-for-profit public service organization means that working for us may make you eligible for some types of federal loan forgiveness programs (please see for more information)
•Equal Opportunity Employer


Qualifications, Education and Experience:
•Bachelor’s Degree in related field
•Prior casework or related experience with people who have developmental disabilities and their families.
•Strong belief in provision of community services for people with developmental disabilities.
•Ability to function as a member of a team and be a team builder.
•Technical competence (Proficient in MS Office applications; word processing and spread sheet (Word/Excel) - Relational data base knowledge a plus
•Ability to work effectively with individuals with developmental disabilities and ability to advocate and help them advocate on their behalf
•Effective interpersonal and communication skills.
•Good organizational/time management skills.
•Knowledge of Gateways Community Services, Greater Nashua community and available resources
•Possess reliable transportation, valid drivers’ license and applicable vehicle insurance for business travel.

How to Apply:

Please send your resume and cover letter to Please include the job title in the subject line.


Job Location:


Date Added: November 8, 2017

Signup for the Nonprofit Notes newsletter

Stay up to date on nonprofit news, funding deadlines, job opportunities, and more with the Nonprofit Notes newsletter.


Go to top