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Clinical Case Manager

Integrated Delivery Network

The Clinical Case Manager is responsible for identifying client’s needs and connecting clients with various external and internal resources to ensure continued success while a participant in IDN Region 6 and/or SENHS programs.

  • Bachelor’s Degree or equivalent experience required.
  • Minimum of three years experience with case management, preferably in the field of substance abuse.
  • Experience with diverse client population such as cultural and/or religious minorities, co-occurring disorders and indigent socio-economically disadvantaged clients.
  • Familiarity with Alcoholics Anonymous (AA) in conjunction with treatment programs and with 12-Step philosophy as well as other non-traditional self-help treatment programs.
  • Knowledge of Evidence Based Practices (EBP) and Addiction Severity Index (ASI).
  • Ability to analyze and solve problems effectively and timely.
  • Ability to communicate effectively and respectfully; excellent written, verbal and computer skills.
  • Ability to multi-task efficiently.
  • Demonstrated proficiency in excellent customer service.
  • Ability to provide input on the creation of new systems and efficiencies.
  • Able to maintain confidential information.
  • If in recovery, provide evidence of personal stability as well as adhering to all SENHS Policies as it relates to recovery.
  • Confidentiality a must and knowledge of CFR 42 Part II.

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit, walk, use hand and fingers, reach with hands, arms and hear.  The employee is occasionally required to stand, climb or balance, stoop, kneel and crouch.  The employee must occasionally lift and or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance and color vision, peripheral vision, depth perception and ability to adjust focus.

Other Requirements/Information:

  1. Requires Bachelor’s Degree or equivalent experience.
  2. Certification as a Certified Recovery Support Worker mandatory or working towards certification.
  3. Valid NH Driver’s License, transportation, and proof of auto insurance.
  4. Must pass criminal background check, BEAS check, Federal background check and two-step TB test.
  5. Position based in Dover, NH.

Benefits include health insurance, vacation and holidays, 403B plan, long-term disability and life insurance. 

  • Must attend treatment team meetings for case consultation and decision making.
  • Collaborate with other agencies to ensure access to resources for clients.
  • Connect clients with resources, assisting client in pursuing the best possible options.
  • Assist clients with job training and employment searches; work with area employers to help place clients in appropriate jobs.
  • Assist clients with regards to public assistance programs, financial education, and housing procurement.
  • Assist clients with accessing health and mental health care and support groups.
  • Responsible for documenting case notes/progress notes, record incidents, and document all other client-related data on a daily basis.
  • Ensure that the provisions of these services meet the agency’s standards and policies.
  • Maintain a high level of professional and ethical standards.
  • Maintain compliance with federal, state, and local regulations.
  • Any other duties as assigned by the Management Team. 
How to Apply:

To apply please submit a cover letter with salary requirements and resume to, or to Tracy Mantos - HR Dept., Southeastern NH Services, 272 County Farm Road, Dover, NH 03820.

Job Location:


Date Added: October 27, 2017

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