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Intake Coordinator

Center for Life Management

The Center for Life Management is a non-profit community mental health organization that has been serving the people and communities of Southern New Hampshire for 50 years.

As a provider of behavioral and mental health services, we are an organization that cares about and for people. We are dedicated to helping people achieve their optimal mental health and overall well-being, helping them maximize family and other important relationships in their lives, and providing supportive services to help them be as healthy, successful and productive as possible in their daily lives.


Summary Statement :

The Intake Coordinator works as part of the Intake team to facilitate new client entry into clinical and medical services including appointments and insurance authorizations.  This is a part time, 20 hour per week position. 

Requirements:
  • High level of interpersonal skills to handle sensitive and confidential situations, demonstrated poise, tact and diplomacy;
  • Ability to work in a fast-paced environment with the ability to juggle multiple competing tasks and demands while being detail oriented;
  • Exceptional computer skills with emphasis on proficiency with an EMR; having the ability to type quickly;
  • Experience verifying insurance benefits is preferred. 

Education and Experience

  • High School Diploma with some college experience is preferred, along with experience in a health care office or medical intake setting is highly desired.

Physical Demands and Working Conditions

The majority of the work takes place in an office setting; manual dexterity is needed to use computers and standard office equipment.  The ability to sit for extended periods of time is required.  A significant amount of time is spent speaking over the phone to clients, families and other staff members. 

Responsibilities:

Major Functional Areas and Description of Duties

  • Gather new client information according to agency and state requirements including  demographics, clinical information, providers and insurance/payment information;
  • Verify insurance and entry of insurance/fee schedule/benefits for billing purposes;
  • Schedule appointments based on acuity, insurance requirements, and clinical information into the correct agency program and staff member;
  • Perform functions professionally and in a manner that protects the integrity, confidentiality, and rights of all clients;
  • Perform all other duties as assigned by supervisor.
How to Apply:

Interested candidates should submit their cover letter and resume to careers@clmnh.org

Center for Life Management is an Equal Opportunity Employer.

Job Location:

Derry

Date Added: October 16, 2017

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