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ReStore Manager

Greater Nashua Habitat for Humanity

Driven by the vision that everyone needs a decent place to live, Greater Nashua Habitat for Humanity works in partnership with local families and individuals in need of a hand up to build or improve a place they can call home. Through financial support, volunteering or adding a voice to support affordable housing, everyone can help families achieve the strength, stability and self-reliance they need to build better lives for themselves. Through shelter, we empower. To learn more, visit

Type of Employment: Full-time (40 hours/week)

Reports to: Executive Director

General Statement of Duties: This position is responsible for generating revenue, meeting budgets and maintaining store profitability objectives, while overseeing the daily management and operations of the Greater Nashua Habitat for Humanity ReStore in Nashua, NH.


1. Operational

  • Manager daily store operations including, but not limited to, Establish and maintain relationships with potential and existing donors, including individuals, businesses, community and church groups to increase quality and quantity of merchandise donations.
  • Prepare and deliver (or supervise/participate in the delivery of) presentations in individual and group settings to create and expand long-term mutually beneficial relationships with current and prospective donors, civic/business organizations, governmental bodies and other non-profit organizations.
  • Effectively manage Habitat ReStore assets to ensure safety of employees, volunteers, customers and others, ensuring that licenses and other required information are maintained properly for government bodies and others as appropriate.

2. Staff and Volunteer Management

  • Ensure ReStore is adequately staffed and operated by staff members with knowledge, skills, abilities and leadership to accomplish assigned tasks.
  • Hire, train and manage staff with attention to outstanding service to customers, donors and volunteers. Understand and communicate to all staff he Key Performance Metrics for our store and how they relate/contribute to positive customer experience and high quality operations.
  • Evaluate, recognize and reward staff performance. Address violations of organization policies in a timely and appropriate manner. 

​3. Finance and Administration

  • Manage and monitor daily cash transactions and deposits.
  • Provide accurate accounting records of revenues and expenses as required and requested.
  • Approve employee recording of time worked. 
  • Approve, ensure accurate coding and submit payable invoices on a timely basis.
  • Work in conjunction with the Executive Director and Finance to develop annual operating budgets and recommend capital expenditures.
  • Provide excellent communication to the ED and other staff members in regards to store events, promotions, financial reports and other important matters.

4. ​Public Relations, Marketing and Advertising

  • With board and volunteer support, annually develop and implement store marketing plan.
  • Participate in developing, rolling out and measuring marketing and advertising programs to increase donations, sales and volunteer participation.
  • Develop and present proposals to the Executive Director for direct approval or support for presentation to the Board.

Required Skills / Experience

  • A minimum of 3 years responsible leadership directing successful teams and meeting organizational objectives.
  • Excellent communication skills, internally and externally, with groups and individuals from all walks of life.
  • Demonstrated ability in training, managing, leading and developing Associates in a consistent, positive and safety conscious manner.
  • Basic computer skills, including spreadsheets, word processing, presentations and email.
  • A history of successfully adapting to rapidly changing conditions with unexpected shifts in priorities.
  • Ability to safely lift and position up to 50 pounds. Job could entail occasional bending, kneeling and reaching, often in awkward or tiring positions. Bulk of time will be spent standing, walking and otherwise assisting customers.
  • Knowledge and experience in retail sales.
  • Must be willing to understand the big picture of the HFHI and know that ReStore is only a part of the larger goal.
  • High school diploma or equivalent.
  • Must have a driver’s license and maintain a good driving record
  • Must pass Criminal Background Check.
How to Apply:

Please email a cover letter and resume to Please, no phone calls. We cannot accept an application in person at the ReStore.

Job Location:


Date Added: September 27, 2017

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