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Intake Support Specialist

St. Joseph Community Services

SJCS Meals on Wheels was founded by nuns at St. Joseph’s Hospital, but since 1977 operates as a non-religious, nonprofit 501(c) (3) organization providing an average of 1,450 nutritious meals to the elderly and homebound disabled throughout Hillsborough County. Our mission is to foster independence and life enrichment for seniors and other qualified adults through nutrition, social engagement, community services, and education. SJCS is committed to promoting self-reliance and independence through dependable, well-managed, and compassionate services. We strive to meet the diverse needs of our clients through volunteerism and extensive collaboration with other community services.

SJCS Meals on Wheels offers a competitive salary and a generous benefit package including retirement, vacation and sick time benefits and options for health, dental, vision, and life insurance coverage.  The above statements are intended to describe the general nature and level of work expected for this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required.  

SJCS Meals on Wheels is proud to maintain employment practices based upon individual qualification, merit, and achievement.  All decisions to recruit, hire, promote, and release from employment are made without discriminating according to race, color, religion, national origin, gender, sexual orientation, age, marital status, political beliefs, or disability. EOE

Hands on person to schedule and conduct face to face, in home intakes, and yearly reassessments for Meals on Wheels program in Manchester NH.  Coordinates schedule with Regional Site Manager. This position is a 25 hour a week position with an hourly wage of $11.00.


BSW or Associates Degree and relevant experience required. Computer proficiency required. Strong organizational skills and attention to detail imperative. Experience working with the elderly preferred. Must have a currently registered, insured and safety inspected vehicle. License, insurance and safety inspection sticker must be kept current during employment. Proof of registration and insurance will be required. Automobile insurance with bodily injury liability coverage of no less than $100,000 per person and $300,000 per occurrence required. DMV &Criminal background check conducted.


1. Perform intakes and re-certification of clients in assigned region..
2. Respond to referrals received: in person, via telephone, fax or email in a timely manner. (Not more than 48 hours)
3. Maintain thorough knowledge of procedures for all funding sources for intake interviews.
4. Maintain thorough and current knowledge of appropriate community resources for referrals.
5. Develop and maintain effective working relationships with service providers, other agencies, public and private organizations as well as clients and staff.
6. Maintain complete and accurate records according to agency policies and procedures.
7. Maintain client confidentiality.
8. Required to report concerns about clients immediately to the appropriate Site Coordinator and follow protocol.
9. Encouraged to make suggestions to improve program operations.
10. Responsible for identifying issues or barriers and for recommending appropriate solutions.
11. Other duties as required.

How to Apply:

Fax resume with cover letter to 424-1472 or email meals@ no later than October 6, 2017 EOE

Job Location:


Date Added: September 26, 2017

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