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Child Focused Direct Service Advocate

YWCA New Hampshire

YWCA New Hampshire is part of an international, multifaceted social service agency that was founded in 1858 and has been in Manchester since 1920.  YWCA is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.  The core programs are YWCA Crisis Services which includes services to victims/survivors of domestic and sexual violence and stalking, and Youth and Community Programs which includes prevention, education and enhancement to children, youth and adults to improve the quality of life for participants and the community at large.  YWCA NH also operates Missy's Closet, a resale boutique.  YWCA NH is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, age, color, disability status, sex, sexual orientation, gender identity, national origin, religion, or protected veteran status.

YWCA New Hampshire is seeking a part time Child Focused Direct Service Advocate to provide support and advocacy services to victims and survivors of domestic and sexual violence and their children. This person will also provide outreach and services to victims/survivors of teen relationship violence, collaborate with community partners, work with volunteers and complete statistical reporting. The position is 30 hours per week (including some evening and weekend hours) and has a pay rate of $14.25 per hour.

  • Four year degree in social work or related field preferred, through relevant experience may be considered in lieu of degree;
  • Experience working with child and adult trauma survivors strongly preferred;
  • Experience facilitating groups and activities with children, youth and adults strongly preferred;
  • Experience developing and maintaining strong community partnerships preferred;
  • Experience working with volunteers preferred;
  • Excellent computer skills including knowledge of Microsoft Office preferred;
  • Understanding of domestic and sexual violence issues and a victim services model that focuses on victim safety and empowerment;
  • Knowledge of resources for children, youth and families within Greater Manchester area and how to access those resources preferred;
  • Bilingual preferred;
  • Commitment to the mission of YWCA and to the empowerment model of service delivery used at YWCA Crisis Services;
  • Completion of YWCA NH New Advocate Core training program;
  • Must have reliable phone access and reception;
  • Must be able to return crisis hotline phone calls within required 10 minute window and respond to hospital calls within required 40 minute window;
  • Satisfactory Criminal Background Check; and
  • Must possess a valid driver’s license and proof of vehicle insurance, and must have access to a vehicle during work hours.
  • Provide trauma informed direct services to YWCA Crisis Services clients (parents and children) including support, advocacy, crisis intervention, safety planning, parenting support, information and referrals;
  • Provide outreach and advocacy services to victims related to teen relationship violence;
  • Serve as the point person for the Child Advocacy Center (CAC) and arrange for staff coverage as requested;
  • Provide assistance to YWCA Crisis Services clients across all program areas as needed;
  • Facilitate children’s groups and activities;
  • Facilitate educational groups and support groups for parents;
  • Facilitate activities that promote parent/child bonding;
  • Develop and sustain working relationships with community partners;
  • Provide representation at community meetings as assigned;
  • Provide community education presentations on topics related to children of violent homes and teen dating violence; and
  • Provide calendar back up and crisis line coverage as needed to meet the needs of the organization.
How to Apply:

Please forward both cover letter and resume to Catherine Gagne, Director of Operations and Administration, 72 Concord Street, Manchester NH 03101 or no later than Friday, September 29, 2017.

Job Location:


Date Added: September 22, 2017

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