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Overnight Staff Person (Awake)

Homeless Center For Strafford County

The Homeless Center for Strafford County (HCSC), founded in 1998, is a seasonal emergency shelter for women and families located in Rochester, NH.  Our mission is to provide safe shelter and professional case management to homeless women and families, helping them to achieve self-sufficiency.  The shelter is currently open to residents from the beginning of October through the beginning of May.  The shelter has six bedrooms and serves approximately 75 individuals from October through April each year.  The HCSC also operates three transitional housing units, which are available to qualifying families for a period of 18-24 months.  The shelter is staffed by approximately 45 volunteers and six (mostly part-time) employees.

The awake overnight position requires working a 10:00 p.m. - 6:00 a.m.shift twice per week at the Homeless Center's emergency shelter in Rochester.  The position includes the following responsibilities and any other duties deemed necessary to keep the shelter running smoothly:

  • Ability to treat all shelter residents with respect and dignity.
  • Knowledge of all shelter policies and guidelines regarding behavior and professional boundaries with all residents, staff, social service agencies and the public.
  • Knowledge of all house rules and the willingness and ability to enforce with residents as necessary.
  • Effectively communicate all safety concerns, residential changes, or other pertinent information to incoming 6:00 a.m. volunteer or staff member.
  • Check over residents' house chores to ensure they have been done correctly.
  • Effectively communicate any issues on shift to the Executive Director.
  • Ability to calmly, safely and efficiently deal with any emergencies that may arise.
  • Complete general light housekeeping, including running dishwasher and doing any house laundry that needs to be done.
  • Document all pertinent information regarding residents and shelter operations on each shift.
  • Stock if necessary all cleaning supplies, bathroom supplies, paper products, and food pantry.
  • Process all donations received that day to its proper storage place in the shelter.
  • Any other duties deemed necessary by the Executive Director for the proper operation of the shelter.
  • Bachelor's degree in the human service field is preferred.
  • Basic understanding of the dynamics of homelessness.
  • Ability to treat shelter residents with respect and dignity.
  • Must be 18 years old or older to apply.
How to Apply:

Email cover letter and resume by September 15, 2017 to Sally Struble, Executive Director, at

Job Location:


Date Added: September 6, 2017

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