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Sr. Director, Development and Communications

Catholic Charities New Hampshire

Catholic Charities New Hampshire provides human services to the poor and vulnerable throughout the state.  Trinity Health Partners Nursing Facilities, The New Hampshire Food Bank, Counseling, Community Outreach and advocacy, OUR PLACE, St. Charles Children’s Home are core programs of the agency.  Impacting over 1:13 people a year, Catholic Charities New Hampshire serves those in need regardless of creed.


  1. Assumes responsibility for the effective planning, organizing, and reporting of fund development.
    1. Oversees all activities related to the Annual Parish Appeal including, but not limited to: acting as the liaison with pastors, parish staff and parish volunteers; training for staff; designing and implementing evaluation tools for all aspects of the Annual Appeal; and providing analysis of fundraising results. Cultivates relationships with pastors.
    2. Builds and maintains relationships with individual donors. Establishes benchmarks/metrics of personal visits, proposals presented, and gifts closed. Ensures appropriate donor stewardship for appropriate gift levels. Must meet fundraising goals.  Tracks constituent relations management and prospect activity via raiser’s Edge. Goal is to manage and steward portfolio of 50 major gift prospects and top donors; more may be added as/when needed.
    3. Builds and maintains individual relationships with key community leaders, including corporate and civic, in assigned markets.
    4. Manages existing corporate leadership fundraising events and develops new events as warranted by working closely with volunteer committees.
    5. Oversees statewide major and planned giving efforts, including research, rating, prospect identification, donor cultivation, and donor management. 
    6.      Oversees the quality, production, mailing lists, and mailing of promotional and development material.
    7. Coordinates and oversees donor reception to cultivate and thank top donors.
    8. Provides forecasting and budget management in all areas of fund development.
    9.     Tracks and analyzes fundraising results and strategies to enhance annual appeal and other fundraising activities.
  2. Assumes responsibility for the planning, development, and implementation of effective Development strategies, policies, and procedures.
    1. Develops comprehensive gift acceptance policies and procedures.
    2. Works collaboratively with the Grants Manager on all grant-making activities.
    3. Maintains a comprehensive tracking system of current, pending, and potential grant sources, with attention to proposal, reporting, and renewal deadlines and to act as a grants clearinghouse for the organization to ensure that no duplication of proposals to funding sources occurs.
    4. Participates in strategic planning for Catholic Charities New Hampshire.
    5. Responsible for preparation of program budget and fiscal management of the department.
  3. Assumes responsibility for the effective delivery of internal and external communications.
    1. Must have exceptional written and verbal communication skills.
    2. Oversees targeted marketing campaigns, communications, public relations, and advertising activities associated with CCNH’s mission and values in all major fundraising and recognition events to increase revenue and to raise visibility.
    3. Executes and supports organizational branding activities by reinforcing CCNH’s mission and values in all marketing initiatives and promotional activities (both print and web-based, which includes responsiveness to partner/member organizations, key stakeholders and other constituents).
    4. Identifies changes in marketing environment and evaluates, adjusts, or redrafts the organization’s marketing plan accordingly.
    5. Responds to email requests generated from website.
    6. Oversees development of brochures, videos, newsletters or other collaborative materials.
    7. Oversees, manages or provides consultation in all media relations.
    8. Develops and manages crisis communications plan.
  4. Assumes responsibility for overseeing daily operations and effectively supervising Development personnel, ensuring optimal performance.
    1. Provides dynamic and effective supervision, leadership, and training to Development personnel through objective setting (via s/t and l/t goals), delegation, and communication.
    2. Hires, evaluates, counsels, disciplines and/or terminates Development department staff members as necessary and appropriate. 
  5. Assumes responsibility for establishing and maintaining effective communication and coordination with company personnel, departments, and management.
    1. Must have solid: integrity; initiative; follow through; organizational skills and emotional intelligence. Must be driven and solution-focused.
    2. Able to travel to various programs/offices as needed.
    3. Ability to work as a team player who can take direction/feedback. Will have direct hands-on involvement with professional and non-professional individuals of varied backgrounds..
    4. Ability to deal tactfully with the general public.
    5. Ability to work with frequent interruptions and respond appropriately to unexpected situations. 
  6. Reports any incidents, accidents or unsafe conditions to President and Chief Executive Officer. 
    1. Must obey all safety and health regulations and organizational policies. 
    2. Regardless of job classification, all employees are expected to participate in and assist with Emergency Evacuation criteria.
    3. Ensures that work area is clean, secure, and well maintained.
Requirements:

EDUCATION:

Bachelor’s Degree in Marketing/Communications; master’s preferred.

LICENSES/CERTIFICATES/REGISTRATIONS:

CFRE preferred. Possess a valid driver's license, a vehicle in good working condition with proper safety equipment and proof of insurance.

Due to the nature of this position, it would be preferred if the incumbent were Catholic or possesses a faith based background having worked in Development for that organization.

REQUIRED KNOWLEDGE:

Proficient in the use of computers, grant and planned giving related software, and other office related equipment.  General knowledge and understanding of Catholic Teaching, theology, and practice preferred.   

EXPERIENCE REQUIRED:

Seven - ten years of supervisory and related experience in fundraising/resource development, grants/planned giving management, communications or public relations.

SKILLS/ABILITIES:

Excellent leadership and human relations abilities. Able to organize, coordinate, and direct projects. Strong oral and written communication abilities. Solid analytical and technical skills. Able to use all related hardware and software.

OSHA RATING:

2

WORK SCHEDULE:

Generally Monday through Friday, day shift; occasional requirements to participate in special events on nights and/or weekends.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

FINGER DEXTERITY:

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

TALKING:

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

AVERAGE HEARING:

Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS:

Movement frequently and regularly required using the wrists, hands, and/or fingers.

AVERAGE VISUAL ABILITIES:

Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.

PHYSICAL STRENGTH:

Active work. In the field most of the time. Exerts up to 10 lbs. of force occasionally.

REASONING ABILITY:

Ability to apply common sense and understanding to carry out detailed instructions. Ability to apply logical thinking to a wide range of intellectual and practical problems. Able to deal with difficult concepts and complex variables.

MATHEMATICS ABILITY:

Ability to perform basic math skills, basic statistical calculations, and to create and interpret graphs. Able to perform basic statistical calculations including frequency distributions, reliability and validity of tests, analysis of variance, and correlation techniques.

LANGUAGE ABILITY:

Ability to read technical journals, abstracts, financial reports, and legal documents. Ability to prepare articles, abstracts, editorials, journals, manuals, and critiques. Ability to prepare and make comprehensive presentations, participate in formal debate, communicate extemporaneously, and professionally communicate before an audience.

Responsibilities:

The Senior Director of Development and Communications is responsible for supervision and direction of Development personnel, and planning, developing, and overseeing all activities related to contributed revenues and communications for Catholic Charities’ New Hampshire social services. 

How to Apply:

Please send a cover letter with resume and salary expectations to:

David Twitchell
Vice President, Human Resources
Catholic Charities New Hampshire
587 Maple Street
Manchester, NH  03104

Job Location:

Manchester

Date Added: July 19, 2017

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